To make a booking we advise our clients to use our quick and easy booking system online. Simply get a quote using our quote generator and follow the steps to make your booking. Or email firstname.lastname@example.org or by phone (+212) 522 298 309..
If you are hoping to travel in the next 24 hours you can still request a booking online, this will send us a booking request which we will reply to as quickly as possible with either a confirmed booking or an offer of what other possibilities we have if we can’t meet your request. If you are hoping to travel on the same day you will have to call our office to check availability and make a booking
To make a booking we will need your flight details, including landing time at the airport and departure time for your return trip, as well as the corresponding flight numbers. We will also need your accommodation details including full address in resort, a mobile contact number and email address, plus all the basics like your name, the number of passengers travelling and if you need any child seats.
Payment must be made online at the time of the booking. You must pre-pay your ticket to secure it, this can be done at the time of booking online, or over the telephone for last minute bookings.
Payment in cash is no longer acceptable, this has been acceptable in previous years however to ensure the transfer runs as smoothly as possible we do not accept cash payment. This is standard practice in the transfer industry. Check out our terms and conditions for more detail on payment.
Yes, we drop you off at the address indicated in your reservation.
Carresa Group Emergency Number is: (+212) 522 298 309 and it works 24/7.
Once you have completed your on-line booking, you will automatically receive a screen confirmation along with an email giving you exact instructions for meeting your driver or vehicle. At the airport, our drivers wait at Arrivals hall right outside the Customs Area, holding a meet and greet card with a name written on the booking form. Upon return transfer, drivers wait in the lobby or right outside the indicated hotel
If you have a problem with finding your driver, don’t worry - he is somewhere around for sure. Please go to the nearest information desk and call our emergency number – we will contact the driver immediately.
Once the booking has been completed it is not possible to change any information on your own. Please write us an email with all necessary details or call us - we will do it for you.
Your will be given a voucher once the payment has been completed. If you need an invoice for provided services, please mention about it in your booking request and send us your invoicing details – our driver will give you the invoice upon the transfer.
All prices are quoted in four currencies. You find prices calculated in different currencies (USD, EUR)
You can find drivers number at your voucher. Use it just in case of obstacles.
All transfers offered by Carresa Group are direct, door-to-door.
Yes, all drivers speak English
No, you will have a vehicle just for yourself and your fellow passengers
Our driver will be waiting for you at the airport at the scheduled arrival time of your flight. We always monitor flight arrival times, so in case of any flight delay, we will be still waiting for you.
Each passenger has an obligation to inform us about outsized items by e-mail of phone and we will make the necessary arrangements. Each passenger may carry one piece of luggage with a maximum weight of 20 kg and maximum size of 158 cm. Please note that we may charge extra for each additional item.
Yes, of course. Our drivers are allowed to make bookings for our guests for all kinds of local tours and transfers.
All our cars are not older than 5 years. We provide comfortable, air-conditioned and safe vehicles.
No, there are no hidden costs what so ever. Carresa Group does not charge for driver’s waiting time, night fares or traffic.
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